Employees will now have around-the-clock access to a virtual HR assistant
ATLANTA, October 11, 2019 – Morneau Shepell, the leading provider of technology-enabled HR services that delivers an integrated approach to well-being, today announced that its myPlans Connect® app has been enhanced and is available for download from the iTunes App store and Google Play store.
Users will have access to the enhanced functionality, design refresh and simplified benefit experience. myPlans Connect® has always enabled employees to enroll in benefit plans, upload documentation, update their plans for life events such as the birth of a child, and view their current benefits with associated contact information – all from their mobile devices. Starting today, employees will benefit from enhanced, real-time, on-the-go program information when they need it most. The app now has a more simplified log-in process with touch ID and facial recognition, a new home screen with direct access to coverage details and plan member information, and the addition of AVA, the virtual HR assistant who can help with benefits and other employment-related questions 24 hours a day.
“We’re delighted to provide an improved employee experience through myPlans Connect® with our updated app, additional educational resources and communications, and access to multiple decision support tools, which will help simplify the benefits enrollment process,” said Paul Sywulych, vice president, enterprise digital solutions. “Our fully integrated and enhanced mobile app further extends this experience. Enrollment activities are processed upon completion, regardless of whether the activity occurred within the mobile app or via the client’s web portal.”
myPlans Connect® is integrated with Morneau Shepell's existing industry-leading, benefits administration platform, and is designed to handle the complexity of today's flexible benefits programs.
myPlans Connect® is available to benefits administration clients of Morneau Shepell, and can be configured to match each organization's specific plan design and company brand. Existing clients can contact their benefits administration representative for more information.
About Morneau Shepell
Morneau Shepell is the leading provider of technology-enabled HR services that delivers an integrated approach to well-being through our cloud-based platform. Our focus is providing everything our clients need to support the mental, physical, social and financial well-being of their people. By improving lives, we improve business. Our approach spans services in employee and family assistance, health and wellness, recognition, pension and benefits administration, retirement and benefits consulting, actuarial and investment services. Morneau Shepell employs approximately 6,000 employees who work with some 24,000 client organizations that use our services in 162 countries. Morneau Shepell is a publicly traded company on the Toronto Stock Exchange (TSX: MSI). For more information, visit morneaushepell.com.